Remote IT Support
We at North computers aim to supply our customers with fast, effective, efficient and stress free Technical support no matter where you are.
What is remote access: Remote access is the ability to get access to a computer or a network from a remote distance. This simply enables North computers to access your computer anywhere in the country from our offices. Diagnosing any problems and finding a solution for your technical needs.
It’s understandable that some people for one reason or another prefer not to have strangers on their premises and we completely understand this.
So we have come up with a solution!!
Let us access your PC or laptop remotely taking that stress away.
Using the remote access option we can ease any worry by having our technical advisor there at the first point of contact - your enquiry!
A dedicated line can be more expensive and less flexible, so remote access can provide minimal time delays, instant access, quicker problem solving and No call out fees. Just simple, impartial advice and any technical solutions for your IT issues.
Whilst speaking to our Technical Support Engineer, they may require to look at your screen aiding diagnosis/repair, please follow the 5 simple steps listed below:
- Please click the LogMeIn Mac/Windows Remote Support button below:
- Tick I have received this link from a trusted source and click continue
- Click the next button
- Click the download button
- Install LogMeIn by clicking the downloaded file and following instructions
- You can now watch the magic of our highly trained Microsoft Engineer
- Please click the TeamViewer Mac/Windows Remote Support button below:
- Click Run (Microsoft Windows only).
- Please tell your North Computers Engineer the ID number shown on your computer.
- Please tell your North Computers Engineer the PIN number shown to securely connect to your computer.
- Sit back & watch your North Computers Engineer resolve your issue right before your eyes!